The blogger starts out with this statement:
"As much as we love to ruminate on the frontiers of transformational computing trends like big data or cloud, the field of information management has really become as much about observing the way people work as anything else. That has made it all the more interesting to watch social behavior begin to collide with the business application world."
I think that statement is an eye-opener. IT is really about how people work? Really? In some respects, YES!!! How do people use data, what data is relevant to them, how do they manipulate it, (and ... how does it manipulate them).
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