The internet is a 'disruptive technology'. Traditional phone services are threatened - as more and more people use VoIP (voice over Internet Protocol). You can have FREE phone service with Skype, with Google, and basically once you have Internet to your house - you have free IP phones. (We have Comcast at home and use the Comcast phone service).
A future disruption to phones is with mobile devices. Now AT&T, Verizon and other traditional phone companies are doing well, the shift is being made.
I think VIDEO calls will rapidly be the norm for corporate phone communication. The ability to view body language makes the communication stronger and better!!!
No comments:
Post a Comment